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How to I track and/or review reward redemptions from the app?

Within your Back Office, a Redemption or Collection Report can be generated at anytime. A specific date range for the report can be set and the reports is sent via email as a simple .CSV (i.e spreadsheet) file.

Reporting is accessed from the the 'Report' module in the back office.

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Also, remember can be redeemed in the app and then if there is an item associated, it can then be collected in-store (What's the difference between a redemption and a collection?). 

 
Reporting includes key information such as:

  • Customer Name

  • Item redeemed

  • Item cost

  • Promotion item is associated with

  • Collected Data / Time

 

 

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